1st Locate – What to do when your company is contacted?

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When payments are overdue, and accounts start to pile up, businesses often turn to debt collection agencies. One such agency that has made a name for itself in the UK is 1st Locate. They claim to offer ‘intelligent outsourcing’ solutions, but their approach has been met with mixed reviews.

On the other side of the spectrum is Company Doctor, a Leeds-based team of licensed insolvency practitioners. They offer a lifeline to directors of struggling companies, providing advice and solutions when insolvency looms. In situations where a company finds itself unable to pay its debts to 1st Locate, Company Doctor steps in with a range of services designed to navigate the choppy waters of insolvency.

In this article, we’ll delve into the concept of intelligent outsourcing, explore the services offered by 1st Locate, and highlight how Company Doctor can provide much-needed assistance when debts become overwhelming. So, if you’re a director of a limited company dealing with commercial debts, this article is for you.

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Understanding Intelligent Outsourcing

Intelligent outsourcing is a strategic approach to business operations where a company delegates certain tasks or functions to external agencies or third parties. This approach is based on the principle of focusing on core competencies and entrusting non-core tasks to experts in the field. The goal is to improve efficiency, reduce costs, and gain access to specialised skills and technologies.

1st Locate, a UK-based debt collection agency, positions itself as a provider of intelligent outsourcing services. They offer a range of services including debt collection, data processing, and customer service. However, their approach and practices have raised concerns among businesses and individuals alike.

Services Offered by First Locate UK Limited

1st Locate UK Limited offers a range of services that they claim are designed to help businesses manage their debts and customer interactions. These services include:

  1. Debt Collection: 1st Locate works on behalf of businesses to collect outstanding debts. They claim to use ‘intelligent’ methods to locate debtors and recover debts. However, their approach has been criticised for being overly aggressive and lacking in empathy, which can damage the reputation of the businesses they represent.
  2. Data Processing: 1st Locate offers data processing services, claiming to handle large volumes of data securely and efficiently. However, concerns have been raised about their handling of sensitive information, with some customers reporting instances of data breaches.
  3. Customer Service: 1st Locate provides customer service on behalf of businesses. However, their approach has been criticised for being impersonal and lacking in understanding of individual customer needs.

While these services may seem appealing to businesses looking to outsource non-core tasks, it’s important to consider the potential downsides. 1st Locate debt collection agency aggressive debt collection tactics can harm your business’s reputation, and their handling of sensitive data may not meet the high standards required for data protection.

Furthermore, their ‘one-size-fits-all’ approach to customer service may not align with your business’s values or the unique needs of your customers. It’s crucial to consider these factors when deciding whether to engage with a debt collection agency like 1st Locate.

In the next section, we’ll explore how Company Doctor can provide a more compassionate and effective solution when your business is struggling with debts.

When a business finds itself unable to pay its debts to 1st Locate, it can feel like being caught between a rock and a hard place. The pressure from the debt collection agency can be intense, and the potential damage to the business’s reputation can be significant. Furthermore, the legal implications of unpaid debts can be severe, with potential consequences including county court judgements, winding-up petitions, and even compulsory liquidation.

In such situations, it’s crucial to seek professional advice as soon as possible. This is where Company Doctor comes in. As licensed insolvency practitioners, they have the expertise and experience to help businesses navigate these challenging circumstances.

Company Doctor offers a range of services designed to help businesses deal with insolvency. These include:

  1. Advice and Consultation: Company Doctor provides expert advice to directors of struggling companies, helping them understand their options and make informed decisions.
  2. Creditor’s Voluntary Liquidation (CVL): If a company is insolvent and cannot continue trading, a CVL allows it to be wound up voluntarily by its directors. Company Doctor can guide businesses through this process, ensuring it is carried out legally and ethically.

In the face of aggressive debt collection tactics from 1st Locate, Company Doctor offers a compassionate and effective alternative for your company’s situation. Our focus is on helping businesses navigate their financial difficulties, providing expert advice, and offering practical solutions.

In the next section, we’ll delve deeper into the services offered by Company Doctor and how they can help businesses dealing with debts to 1st Locate.

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The Role of Company Doctor

At Company Doctor, we understand the stress and pressure that comes with dealing with debt collection agencies like 1st Locate. Our goal is to provide a compassionate, effective, and ethical alternative to help businesses navigate their financial difficulties.

Choosing Company Doctor offers several benefits:

  • Experience and Expertise: We have extensive experience in dealing with insolvency situations and a deep understanding of the legislation relevant to England & Wales.
  • Compassionate Approach: We understand the emotional toll that debt can take. Our approach is compassionate and respectful, and we’re committed to helping you through this difficult time.
  • Tailored Solutions: We recognise that every business is unique, and we tailor our services to meet your specific needs and circumstances.
  • Positive Outcome Focus: Our goal is to achieve the best possible outcome for your business. We’ll work tirelessly to help you navigate your financial difficulties and find a way forward.

In the next section, we’ll answer some frequently asked questions about dealing with 1st Locate and how Company Doctor can help.

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Here’s a visual representation of the process when dealing with 1st Locate and how Company Doctor steps in to assist:

1st locate Process Diagram

Now, let’s move on to the FAQs:

What is 1st Locate?

1st Locate is a debt collection agency based in the UK. They work on behalf of various companies to collect outstanding debts.

What should I do if I receive a debt collection notice from 1st Locate?

If you receive a debt collection notice from 1st Locate, it’s important not to ignore it. Contact us at Company Doctor, and we can provide advice and assistance.

How can Company Doctor help if I can’t pay my debts to 1st Locate?

At Company Doctor, we can provide expert advice, negotiate with 1st Locate on your behalf, and guide you through the Creditor’s Voluntary Liquidation (CVL) process if necessary.

Is Company Doctor authorised to provide these services?

Yes, Company Doctor is a licensed insolvency practitioner based in Leeds, England. We are authorised to provide advice and solutions to directors of insolvent companies.

How can I contact Company Doctor?

You can reach us on 0800 169 1536 or leave an enquiry on our website. We’re here to help.

1st Locate Contact Details

Apson House
Bullerthorpe Lane
LS15 9JN
T: +44 (0)344 543 9000
E: contact@1stlocate.com


In conclusion, dealing with debt collection agencies like 1st Locate can be a daunting and stressful experience, especially when the debts are related to a limited company. Intelligent outsourcing, a service provided by 1st Locate, can sometimes lead to situations where companies find themselves unable to meet their financial obligations.

However, it’s important to remember that you’re not alone in this. We, at Company Doctor, are here to help. As licensed insolvency practitioners based in Leeds, we offer advice and solutions to directors of insolvent companies. Whether it’s negotiating with 1st Locate on your behalf or guiding you through the Creditor’s Voluntary Liquidation (CVL) process, we’re committed to providing the support you need.

Remember, ignoring the problem won’t make it go away. Taking the first step towards resolving your financial issues can make a world of difference. So, don’t delay. If you’re struggling with debts to 1st Locate or any other debt collection agency, get in touch with us today.

You can reach us on 0800 169 1536 or leave an enquiry on our website. Let us help you navigate through this challenging time and work towards a more secure financial future.


The primary sources for this article are listed below.

First Locate – Intelligent Outsourcing (1stlocate.com)

Find an insolvency practitioner – GOV.UK (www.gov.uk)

Details of our standards for producing accurate, unbiased content can be found in our editorial policy here.

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